privacy policy
At Herbal Therapy Laboratories SRL , privacy is fundamental to the way we do business. We are committed to protecting all information entrusted to us, whether it is personal data, commercial information, or any other type of confidential data. This policy describes our commitment to protecting privacy in all aspects of our interactions with our customers, partners, and visitors to our website.
Confidentiality of personal data
Regarding personal data, please see our Personal Data Processing Policy , where we explain in detail how we collect, use and protect your data. This section focuses on the broader aspects of privacy and the protection of non-personal information.
Confidentiality of communications
1. Protecting electronic communications
Any communication via email, phone, chat or other electronic means between Herbal Therapy and our clients or partners is treated with the utmost confidentiality. We use advanced encryption and authentication technologies to ensure that information is transmitted securely and is only accessible to authorized persons.
2. Confidentiality of customer interactions
All our interactions with customers, whether by phone, email, or other forms of communication, are treated confidentially. We will not disclose the information discussed with third parties, unless there is a legal obligation to do so.
3. Communication with business partners
Confidentiality also extends to communications with our business partners. Any information related to business plans, marketing strategies, and other sensitive data shared within our collaborations are protected by confidentiality agreements and appropriate security measures.
Confidentiality of business and commercial information
1. Protection of confidential information
In our business relationships, we handle a variety of confidential commercial information, such as development plans, marketing strategies, and financial information. This information is protected by strict technical and organizational measures to prevent unauthorized access and unintentional disclosure.
2. Information access policy
Access to confidential information is strictly limited to employees and collaborators who need it to perform their duties. We implement controlled access procedures and constantly monitor access to this information to prevent any unauthorized use.
3. Confidentiality of contracts and agreements
All contracts and agreements between Herbal Therapy and our partners include confidentiality clauses that protect the information shared during the collaboration. We strictly adhere to these agreements and take steps to ensure that all our partners do the same.
Protecting your online privacy
1. Website security
Our website uses advanced security measures to protect the confidentiality and integrity of the data that is managed through it.
These measures include SSL encryption, data traffic monitoring, and other technologies that ensure that information is protected during transfer over the internet.
2. Cookie Policy
The cookies used on our website are managed in accordance with our Cookie Policy . These cookies help us improve the user experience and protect their privacy. We provide you with clear options to manage your cookie preferences so that you have full control over the information collected through them.
3. Payment data protection
All payment transactions made on our site are encrypted and managed in accordance with PCI-DSS (Payment Card Industry Data Security Standard) standards, ensuring that financial information is protected against fraud and unauthorized access.
Minors' privacy
We do not knowingly collect personal information from minors under the age of 16. If we discover that we have collected such data, we will delete it immediately, unless we have obtained the consent of a parent or legal guardian.
If you are a parent or guardian and suspect that your child has provided us with personal information, please contact us to delete it from our database.
Security breach management
In the event of a security breach that affects the confidentiality of information, we will act promptly to limit the impact and notify affected users and the relevant authorities, as required by law. We will investigate the incident and take corrective action to prevent its recurrence.
Our commitment to privacy
At Herbal Therapy, privacy is a priority. All of our employees are regularly trained on the importance of privacy and data protection. We implement strict internal policies and ensure that all of our collaborators and partners adhere to the same high standards of privacy.
Privacy Policy Updates
This policy may be updated periodically to reflect changes in the law or our business practices. Any changes will be posted on this page and, in significant cases, we will notify users by email or other means.
Contact and questions
If you have any questions or concerns regarding the confidentiality of information, or if you would like to report a potential security issue, please contact us at info@herbal-therapy.ro or via the contact page . We are here to help you and to ensure that your information is treated with the utmost confidentiality.